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IT Services for Iwi, Hapū & Marae

Industries We Support

IT Services for Iwi, Hapū & Marae

Technology that supports your people, protects your information and strengthens your kaupapa.

Native Digital provides managed IT services, Microsoft 365 support, cybersecurity, backups, connectivity and technology advice for iwi, hapū, marae and Māori-led organisations across Aotearoa.

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IT services for iwi, hapū and marae
Technology support that understands kaupapa Māori

Technology support that understands kaupapa Māori

Iwi, hapū and marae hold taonga: whakapapa, member information, financial records, project plans, funding documents, cultural knowledge and communications that matter deeply to whānau and communities.

That information deserves more than basic IT support. It needs systems that are secure, reliable, well-managed and built around how your people actually work.

At Native Digital, we combine modern technology expertise with a Māori-led approach. We help organisations move forward with confidence, whether you need day-to-day IT support, Microsoft 365 management, cybersecurity protection, better backups, stronger connectivity or strategic technology guidance.

Common Challenges

The IT issues Māori organisations often carry quietly

Many iwi, hapū and marae teams operate with limited internal IT resource, stretched budgets and growing digital responsibilities. The result is often a setup that works, until suddenly it doesn’t.

Too much sitting with one person

Passwords, admin access, supplier relationships and system knowledge can end up sitting with one kaimahi, trustee or volunteer. That creates risk when people leave, roles change or urgent access is needed.

Microsoft 365 not properly configured

Many organisations use Outlook, Teams, OneDrive and SharePoint, but the tenant has never been properly secured, structured or documented. That can lead to messy file storage, licence waste and access issues.

Whānau and member data needs protection

Iwi and Māori organisations often hold sensitive personal information. Cybersecurity, identity protection, backups and access control are no longer nice-to-haves. They are essential safeguards.

Multiple sites, remote teams and mixed devices

Your people may work from offices, marae, home, community spaces or out on the road. We help make sure they can access what they need securely, without turning every login into a digital obstacle course.

Backups are unclear or untested

Having files in the cloud does not automatically mean everything is backed up properly. We help protect Microsoft 365, endpoints and key systems so your organisation can recover when something goes wrong.

Technology decisions feel reactive

When IT is only discussed after something breaks, organisations miss opportunities to plan, budget and improve. We provide practical advice so technology becomes part of your wider organisational strategy.

Māori-led IT support for organisations
Why It Matters

Good IT protects more than devices. It protects trust.

For iwi, hapū and marae, technology is not just about computers, emails and Wi-Fi. It supports communication with whānau, governance decisions, funding obligations, environmental projects, cultural records, events, operations and long-term planning.

When systems fail, people lose time. When data is exposed, trust is damaged. When access is poorly managed, risk grows quietly in the background.

Our job is to bring structure, security and confidence to your technology environment, without overcomplicating it.

What We Cover

Managed IT services for iwi, hapū, marae and Māori-led organisations

We can support your whole technology environment or work alongside your existing team to strengthen specific areas.

Managed IT Support

Responsive helpdesk support, device management, monitoring, patching and proactive maintenance for your kaimahi and operations team.

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Microsoft 365 Management

We manage users, licences, email, Teams, SharePoint, OneDrive, security settings and access controls so your Microsoft environment works properly.

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Cybersecurity

Endpoint protection, email security, multi-factor authentication, security audits, staff awareness and monitoring to reduce your exposure to cyber threats.

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Data Backup & Recovery

Protect important files, Microsoft 365 data, endpoints and business systems with reliable backup and recovery planning.

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Business Connectivity

Internet, networking, Wi-Fi and connectivity solutions for offices, marae, remote teams and multi-site organisations.

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IT Strategy & Compliance

Practical technology advice, compliance planning, policy support and roadmap development for boards, trustees and leadership teams.

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Our Approach

We start by understanding how your organisation works

No two iwi, hapū or marae operate the same way. Some have large teams and formal governance structures. Others rely heavily on trustees, volunteers and part-time support. We shape our service around your reality.

01

Discovery

We review your current setup, systems, licences, devices, security, backups, internet, documentation and support needs.

02

Stabilise

We address immediate risks first, including access issues, security gaps, backup concerns and unmanaged devices.

03

Improve

We tidy systems, document the environment, improve Microsoft 365, streamline support and strengthen cybersecurity.

04

Plan

We help you build a sensible technology roadmap aligned with your budget, people, kaupapa and future goals.

Why Native Digital

Māori-led technology support with commercial-grade capability

Native Digital is a Māori-owned IT company based in Manukau, supporting organisations across Auckland, Waikato, Bay of Plenty, Aotearoa, the Chatham Islands, the Pacific and beyond.

We bring together practical IT support, Microsoft cloud expertise, cybersecurity, network design, procurement, backups and strategic advice. But just as importantly, we understand the importance of relationships, trust, tikanga and long-term thinking.

We do not believe in selling technology for the sake of it. We believe in building systems that support your people and your kaupapa.

  • Māori-owned and operated
  • Managed IT and cybersecurity specialists
  • Microsoft 365 support and licensing
  • Support across Aotearoa and the Pacific
  • Experience with community, governance and professional organisations
  • Practical advice without the tech waffle
Outcomes

What good IT should give your organisation

Confidence

Your leadership team knows systems are being monitored, secured, backed up and maintained properly.

Clarity

You know what licences you have, who has access, where data lives and what needs improving next.

Continuity

Your organisation is better prepared for staff changes, device failures, cyber incidents and unexpected disruption.

Security

Important information is protected by layered controls, not left exposed behind weak passwords and hope.

Productivity

Kaimahi can access the tools, files and support they need without wasting time wrestling with broken systems.

Partnership

You have an IT partner who understands that technology decisions are people decisions too.

Ready to strengthen your organisation’s technology?

Book a kōrero with Native Digital. We’ll review where things are at, identify the gaps and help you plan the next right step.

Frequently Asked Questions

Yes. We can support marae, hapū entities, iwi organisations, Māori trusts, post-settlement governance entities, Māori businesses and community organisations. The support model can be scaled to fit your size, budget and internal capability.
Yes. We can review your Microsoft 365 tenant, users, licences, email setup, Teams, SharePoint, OneDrive, security settings and access permissions. Many organisations are already paying for Microsoft 365 but are only using a small part of what it can do.
Not always in the way many people assume. Microsoft provides the platform, but organisations are still responsible for protecting their own data. We can provide backup solutions for Microsoft 365, including email, OneDrive, SharePoint and Teams data.
Yes. We can set up secure access for trustees, board members, committee members, staff, contractors and volunteers. This may include multi-factor authentication, role-based access, secure file sharing and proper offboarding processes when people leave.
Yes. Native Digital supports organisations across Aotearoa, including Auckland, Waikato, Bay of Plenty, the Chatham Islands, the Pacific Islands and remote locations. Many support tasks can be handled remotely, and we can also assist with onsite work where needed.
A proper IT review should look at users, devices, Microsoft 365, email security, backups, antivirus, endpoint protection, admin access, file storage, internet, Wi-Fi, documentation, licensing and key risks. The goal is to give your leadership team a clear picture of what is working, what is risky and what should happen next.
Yes. We can help with practical cybersecurity policies, security planning, compliance readiness, password management, staff awareness and governance reporting. We keep it understandable so boards and leadership teams can make informed decisions.
Yes. We offer managed IT services on a monthly basis, which can include support, monitoring, maintenance, security tools, Microsoft 365 management, backups and regular advice.
Native Digital is Māori-owned and understands the importance of kaupapa, relationships and trust. We combine that with strong commercial IT capability across managed services, Microsoft cloud, cybersecurity, connectivity, backups and technology strategy.